Project completion isn't the end—it's the beginning of your journey with your new system. Our handover process ensures you're fully equipped to operate, maintain, and grow your application.
Why Handover Matters
A proper handover prevents:
- Vendor lock-in and dependency
- Lost knowledge about system functionality
- Security vulnerabilities from unclear access
- Costly emergency support situations
- Difficulty onboarding future developers
Our Handover Checklist
1. Code & Repository
- Full source code transferred to your repository
- Git history preserved (not squashed)
- All branches documented
- Clean main/production branch
- No proprietary dependencies
2. Documentation
- README: How to run the project locally
- Architecture: System design and data flow
- API Docs: All endpoints documented
- Database Schema: ERD and relationships
- Environment Variables: All configs explained
3. Infrastructure Access
- Cloud accounts (AWS/GCP/Vercel) transferred or created under your name
- Domain registrar access
- DNS management access
- SSL certificate management
- CDN configuration
4. Third-Party Services
- All API keys and credentials documented
- Accounts transferred to your ownership
- Billing moved to your payment method
- Service-specific documentation provided
5. Monitoring & Analytics
- Error tracking (Sentry) access
- Analytics (Google Analytics, Mixpanel) access
- Uptime monitoring setup
- Log access and retention policies
Knowledge Transfer Sessions
We conduct multiple training sessions:
Session 1: Admin Training (2 hours)
For your operations team:
- How to use the admin panel
- Content management workflows
- User management
- Common operational tasks
Session 2: Technical Overview (3 hours)
For your technical team:
- Architecture walkthrough
- Codebase tour
- Deployment pipeline
- How to make common changes
Session 3: Deep Dive (4 hours)
For developers who will maintain the code:
- Detailed code review
- Design decisions explained
- How to add new features
- Testing strategies
Handover Documentation Package
You receive a complete documentation package:
- Technical Documentation: 20-50 pages
- User Guide: For non-technical users
- Runbooks: For common operations
- Troubleshooting Guide: Common issues and fixes
- Security Checklist: Ongoing security practices
Post-Handover Support
Our standard handover includes:
- 30 days: Free bug fixes for issues we introduced
- 30 days: Email support for questions
- Recorded sessions: All training recorded for future reference
Extended Support Options
- Retainer: Monthly hours for ongoing development
- SLA Support: Guaranteed response times
- On-Call: Emergency support availability
What Sets Us Apart
Many agencies deliver code and disappear. We ensure:
- You can hire any developer to continue the work
- No proprietary frameworks or lock-in
- Clean, documented, maintainable code
- Your team can operate independently
Questions?
Have questions about how we handle project completion? Let's discuss our handover process in detail.